Shipping & Returns
Upon receipt and payment of your order, we will carefully pack it and hand it over to the US Postal Service on the same, or next business day. Packages weighing under one pound ship via USPS 1st Class Package Mail and over one pound ship via USPS Priority Mail. Once accepted by USPS, parcel transit times vary from 1 to 5 business days and will arrive with your USPS mail delivery, which includes Saturday deliveries! You'll receive an email confirming our receipt of your order and payment, and a second email with your USPS Tracking Number the day your shipping label is printed.
We offer FREE U.S. SHIPPING for orders over $75.
For orders under $75, we ship via the US Postal Service (1-5 days average transit time) and charge based on the total weight of your merchandise as follows:
|0 to .15 lbs||$3.99 (US Postal Service)|
|.16 to .65 lbs||$4.99 (US Postal Service)|
|.66 to .9 lbs||$5.99 (US Postal Service)|
|Over .91 lbs||$7.99 (US Postal Service)|
Due to prohibitively high costs, delays and shifting geographic restrictions on International Shipping during Covid19, we are only shipping orders to US addresses until conditions improve. We apologize for this inconvenience.
You may return most new, unopened items within 30 days of delivery for a full refund or exchange. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). We do not accept returns of opened or partially used body care products as we only re-sell new, unused products. Clearance items are sold "AS IS" and can not be returned or exchanged.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
To initiate a return or exchange, please contact us via the EMAIL US link at the top of the page. We will advise you how and where to return an item. Refunds will be credited back to your original method of payment within 30 days. We reserve the right to reject or decline any returns or exchanges that are not in compliance with this policy.