Shipping & Returns
Domestic Shipping:
FREE U.S. SHIPPING over $75
($10 Minimum Order Required)
For orders over $10 and under $75, we charge based on the total weight of your packed shipment as follows:
U.S. Shipping Rates
| 0 to .15 lbs | $3.99 |
| .16 to .65 lbs | $4.99 |
| .66 to .9 lbs | $5.99 |
| Over .91 lbs | $7.99 |
Upon receipt and payment of your order, we will carefully pack it and hand it over to the US Postal Service on the same, or next business day. Packages weighing under one pound ship via USPS 1st Class Package Mail and over one pound ship via USPS Priority Mail. Once accepted by USPS, parcel transit times vary from 1 to 5 business days and will arrive with your USPS mail delivery, which includes Saturday deliveries! You'll receive an email confirming our receipt of your order and payment, and a second email with your USPS Tracking Number the day your shipping label is printed.
Return Policy:
You may return new, unopened items within 30 days of delivery for a full refund or exchange. We'll cover the return shipping costs if the return is a result of our error (you received an incorrect or defective item). We do not accept returns of opened or partially used personal care items for health code reasons and to ensure that we only ship new and unopened products to our customers, but we will work with you to arrive at a resolution you're happy with.
You should expect to receive your refund within two weeks of giving your return package to the US Postal Service, however, in many cases you will receive a refund more quickly.
To initiate a return or exchange, please contact us via the EMAIL US link at the bottom of this page or call us at (541) 345-0952 and leave a voicemail message if our operator is unavailable. We will provide you with a postage-paid USPS return label, or simply refund your purchase amount without having to return the item(s) when that makes more sense.
International Shipping:
Due to prohibitively high costs, delays and geographic restrictions on International Shipping during Covid19, we are only shipping orders to US addresses until conditions improve. We apologize for this inconvenience.