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Return Policy Information...


If you are not completely satisfied with your order from UncommonScents.com we will gladly make an exchange or refund your money on unused and unopened items within 30 days of your original receipt. Unfortunately for sanitary reasons, we can not accept returns or exchanges on used or opened clothing, bedding or body care items. Clearance Page items are sold "AS IS" and can not be returned or exchanged.

To initiate a return or exchange, please contact our Customer Service Team via email at customerservice@uncommonscents.com or by phone at 800-426-4336 for a Return Merchandise Authorization (RMA) number. Our representative will provide you with detailed instructions on how to return or exchange an item. Please note that all refunds will be credited back to your original method of payment within 30 days. All returns and exchanges are subject to inspection by our Return Department and may incur up to a 15% restocking fee on each item. We reserve the right to reject or decline any returns or exchanges that are not in compliance with this return and exchange policy.

Thank you!